IT support for businesses across Shropshire, Wales & the Midlands
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Areas We Cover
Wherever your business is based, our Shrewsbury team can look after it. Managed IT support, cyber security and Microsoft 365 for businesses throughout the UK, with fast remote help, engineers who travel to you when needed, and over 90% of issues fixed on the first call.
UK-wide IT support
Most day-to-day IT problems don’t need an engineer in the room. Using secure remote access and remote monitoring and management (RMM), our team can see what’s happening on your devices, fix issues in minutes and keep systems patched and protected. When something does need hands-on attention, such as new installations, network work or hardware problems, our engineers travel to you, whether your office is in Shropshire, London or Glasgow.
That makes us a good fit for businesses with offices outside our local area, several sites across the country, or remote and hybrid teams. You get the same friendly helpdesk, the same proactive monitoring and the same named team as our clients down the road, during our support hours of 9:00 to 5:30, Monday to Friday.
Helpdesk and user support · On-site visits and installations · Microsoft 365 and email · Device monitoring and patching · Endpoint protection and cyber security · Backup monitoring · New starters, leavers and hardware · Networks and connectivity · Cyber Essentials · Advice and IT planning
Our services
Proactive monitoring and responsive support to keep your business running.
Managed IT support →
Certification support for businesses across the UK, wherever you’re based.
Cyber Essentials →
Set-up, security and day-to-day management of Microsoft 365 for your team.
Microsoft 365 →
Monitored backups of your servers, devices and Microsoft 365 data.
Backup & recovery →
FAQs
Do you really support businesses outside Shropshire?
Yes. Most support is delivered remotely: an engineer connects securely to your device, with your permission, and fixes the problem while you watch. Our monitoring tools also spot issues such as missed updates, failing disks or failed backups before they affect your team. When a visit is needed, we come to you.
Can you come on site?
Most issues never need a visit, but when something does need hands-on attention, our engineers can travel to you wherever you are in the UK. For businesses in Shropshire, Wales and the Midlands, we’re usually just a short drive away.
Can you help with Cyber Essentials remotely?
Yes. Cyber Essentials is assessed through an online questionnaire, so we can prepare and support you remotely wherever you are, and Cyber Essentials Plus audits can often be carried out remotely too. See how we take you through Cyber Essentials.
Book a free, no-obligation IT review and find out how our team can support your business, wherever you’re based. Our head office is in Shrewsbury, where we also provide IT support in Shrewsbury and across Shropshire.