About Us

Your IT Department

Here to enable you to focus on your organisation, whilst we plan, implement and support your IT systems.

Award Winning IT Provider

 

Information Solutions is an award-winning IT Service provider helping you with day-to-day IT support, Security, Cloud Services, Hardware/Software supply and a range of other services. With decades of experience, our expert team delivers excellent, client-focussed service.

From our BREEAM ‘Excellent’ Certification building in the heart of Shrewsbury, we manage IT systems for organisations across the UK. Our location enables us to be well connected to a wider area alongside our remote support tools.

Assisting organisations from a variety of sectors and sizes, starting from our strong presence in our home county of Shropshire, we have many clients throughout the West Midlands, Mid Wales, Cheshire, Herefordshire, Staffordshire and beyond.

Since our establishment in 2003, we have grown as a company while maintaining a strong emphasis on providing professional while personable customer service and being consistently cost-effective.

To delivery the very best for our customers, Information Solutions is a certified with a range of world-leading providers to deliver the very best in data security, productivity solutions and highly rated business tools. Accreditations include internationally recognised status award including Cyber Essentials partner, Sophos Silver Partner, Microsoft Partner, Watchguard Certified and Google Partner.

Our approach and expertise have resulted in winning a number of awards, including several Mayor of Shrewsbury awards for our business input in the town. Though providing our services nationally across the UK, Information Solutions remains proud supporters of our hometown and its community.

Following continued growth, in 2007 we setup our sister business, The Web Orchard. Complementing our IT origins, The Web Orchard provides a wide range of digital services including Website Design, WordPress and Drupal website development, E-Commerce Solutions, Website Hosting and Digital Marketing services.

All this has led us to our aim:

To be the leading IT & Web provider in Shropshire, the business that people want to work with and for.

Our Specialities

We specialise in delivering IT solutions using Microsoft Windows; Microsoft Office 365, Azure and Windows Server products.

To our customers we are a vital life line in their daily working environment and aim to solve the majority of issues with just one phone call. We like to think of our customers as partners and want the relationships to grow over many years.

Our services are tailored to your requirements and budget to build confidence in your IT systems’ reliability and security. We serve some of the largest companies in Shropshire and the surrounding areas, some with multiple sites and a heavy dependency on IT.
We have a strong commitment to the environment and are approved members of the FSB.

Why work with us?

We know IT – we manage IT systems for a range of businesses throughout the region. We have been working with some businesses for over 15 years, and know that our experience can work for you.

We can work with others – every project we work on involves working with others, whether it’s your employees, other partners, consultants, engineers or even other IT departments.

We deliver and continue to deliver – it doesn’t matter how much work goes into a project we know that it’s essential that it goes live. After launch our support team will work with you to ensure smooth running of the system and that your employees can do everything they need to with the day to day use of the system.


With Information Solutions Limited there are no:

  • Call centres with long queues and automated ‘help’ lines.
  • Staff with poor communication skills.
  • Mixture of first line, second line or third line support.
  • Gold, Silver, or Bronze support packages.

We aim to:

  • Fix 90% of problems within the first call made to us either on the phone or remotely.
  • Provide a friendly professional service.
  • Be as helpful as possible in providing a quick resolution.
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