Remote Monitoring & Management

Remote Software Installation, Remote Updates, User & Computer Control Policies, Asset & Device Inventory

With over 15 years of experience, Information Solutions provides a first-class service you can trust with a client-first approach to ensure your business is fully supported with high productivity in mind.

To maintain control of your IT infrastructure security needs and complete peace of mind, Information Solutions RMM (Remote Monitoring & Management) service ensures your business is monitored and supported anytime, anywhere.

As businesses continue to adopt a more agile way of working, Information Solutions RMM service provides a robust delivery to both support your organisations computers, network and servers.

Our RMM service keeping organisation productivity in mind, ensures we can also remotely roll out patches and updates, install and configure software, solve issues, produce inventory reports and gather insights.

With all service packages bespoke to your business needs, all our IT support services can be scaled to meet the demands of your organisation and adjust as you grow.

Get the up-to-the-minute status on all your workstations, laptops, network devices, virtual machines, and servers and know what needs immediate attention across all your IT assets.

IT security is both a top challenge and a major priority for all businesses. Information Solutions RMM enables users to harden endpoints via configuration management, produce inventory of installed software and reduce vulnerabilities through automated patch management.

IT automation and easy-to-use remediation tools like remote command line, remote access, file explorer, and scripting allow us to spend less time on day-to-day remediation while achieving better results. Helps to identify and remedy issues before end users report them.

Remote monitoring and management tools combine most or all the common tools already used for endpoint management into a single system that reduces costs, increases efficiencies, and leads to better results.

Track inventory, usage, and the health of hardware, software, and subscriptions. Keep track of assets, employees, and tasks, and report on outcomes.

Software Inventory – Can see software installed from each machine and quickly see if users have software installed that they shouldn’t have.


Monitor endpoints, networks, cloud infrastructure, servers and create custom alerts based on asset performance.


Monitor and manage Windows and Mac workstations, laptops, and servers.


Monitor and manage network devices including printers, firewalls, routers, and switches.


Automate daily tasks with on-demand, scheduled, or triggered scripts to keep endpoints up and running.

Here are examples for how RMM can help:

  • With RMM we can monitor a range of hardware and software including:
    • Failed disk drives & raid failure
    • Low disk space
    • High CPU
    • High memory usage
    • Failed print spooler
    • Windows updates not installing
  • From this we can trigger scripts: e.g. If disk space is less than 10% we can automatically clear temporary files, empty recycle bin & reboot machine.
  • Windows Patching – we can schedule and automate out of hours. On a more granular level we can just allow security updates, feature updates or drivers.
  • Product updates – e.g. Adobe Reader, Microsoft & Apple Products including Office
  • We can create policies to lock down USB, CD Drives, disable VNC, disable User Access Control, enable Windows Firewall, fix file system permissions & reset print system.


  • Monitoring and Alerting
  • Endpoint Management
  • Network & VM Management
  • IT Automation and Scripting


  • Active Directory
  • SQL
  • Exchange
  • VM Host


  • Endpoint Service +
  • Out of hours patching
  • Security updates, feature updates and drivers
  • Reporting on Windows Update status

Costs per device per month and dependent on minimum quantity. Server cost dependent on role. All costs ex vat.