IT support for businesses across Shropshire, Wales & the Midlands
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IT support for Shropshire, Wales & the Midlands
Information Solutions is a Shrewsbury-based managed IT provider. We look after your systems, protect your business from cyber threats and help your team get more from technology, with over 90% of issues fixed on the first call.
90%+
of issues fixed on the first call
20+ years
supporting local businesses
certified, and Plus available for clients
WatchGuard Gold
Partner for business security
What we do
One local partner for support, security, cloud and AI, so there's never any question about who to call.
Helpdesk support, proactive monitoring, on-site visits and planning for one monthly fee.
Managed IT support →
Layered protection, Cyber Essentials and Plus, testing and staff training.
Cyber security →
Microsoft 365, cloud migration and backup, set up securely and managed for you.
Cloud & Microsoft 365 →
A safe, structured Microsoft Copilot rollout that delivers real time savings.
AI Kickstarter →
Extra capacity, specialist skills and cover for your in-house IT team.
Co-managed IT →
IT strategy, office moves, network upgrades and migrations, planned properly.
Projects & consultancy →
How we work
1. IT review. We look at your systems and priorities, then recommend only what you need.
2. Handover. We work with your current provider so nothing gets lost.
3. Onboarding. We document everything, add monitoring and fix urgent issues.
4. Everyday support. One number to call, and engineers who know your setup.
Who we help
We support organisations from a handful of users to multi-site businesses, across a wide range of sectors.
Why Information Solutions
You get a named team who know your systems and your people, proactive monitoring that spots issues before they cause downtime, and straight-talking advice when you need to plan ahead. Over 90% of issues are fixed first time, and we hold partner accreditations with Microsoft, WatchGuard and Sophos alongside our own Cyber Essentials certification and Shropshire Chamber of Commerce membership.
“Information Solutions have proven invaluable to the development and maintenance of our distributed IT network. We would highly recommend Information Solutions.”
Colour Supplies, a client for over 15 years
IT support in Shrewsbury
Our office is at Canon Court North on Abbey Lawn, just off Abbey Foregate and a short walk from Shrewsbury town centre. Our engineers live and work locally, so when a problem can’t be fixed remotely, someone can be with you quickly.
We have supported organisations across Shropshire, Wales and the Midlands since 2003, from charities such as Marches Energy Agency to growing businesses like Joule’s Brewery. We’re proud to give back across the region too, from supporting Nantwich Town FC to charities such as the NSPCC. See our community work.
Choose your area to see how we support businesses near you.
Reviews
FAQs
How much does IT support cost?
Our managed IT support is priced per user, per month, and tailored to your business. Request a quote and we'll send you clear pricing.
Which areas do you cover?
We're based in Shrewsbury and support businesses across the UK with many in Shropshire, Staffordshire, Cheshire, the West Midlands, Herefordshire, Worcestershire and Mid Wales.
Can you take over from our current IT provider?
Yes. We handle the handover with your current provider and plan the switch to keep disruption to a minimum. See how we work.
What are your support hours?
Our helpdesk is open 9:00 to 5:30, Monday to Friday. Call 01743 343411 or email us and you'll speak to an engineer who knows your setup.
Can you help us get Cyber Essentials?
Yes. We're Cyber Essentials certified and help businesses achieve both Cyber Essentials and Cyber Essentials Plus.
Information Solutions Blog
Book a free, no-obligation IT review, or call our Shrewsbury team on 01743 343411. No hard sell, just honest advice.
